FAQ
Tamarack uses PAD (pre-authorized debit) to make things as convenient for our tenants as possible. This allows us to set up your rent payments to be automatically withdrawn from the account of your choice, eliminating the need for you to write monthly cheques.
Once your PAD is set up, rent payments are automatically withdrawn on the 1st of each month.
If your payment has been returned by the bank you can make arrangements to pay by EFT or submit a cheque. You will need to connect with your Property Manager.
Returned payments are subject to a $50 NSF Fee (per each return).
If payment is not received by the due date, a late fee of $30 will be charged. You will need to connect with your Property Manager.
All our buildings include heat and water. Services such as power, cable, internet, etc., are generally the responsibility of the tenant to set up and pay directly. This is subject to some change from building to building and we encourage you to speak with the property manager when viewing a unit to understand the utility setup in a specific building.
If you ever have a minor issue in your unit and require maintenance, you can fill out a maintenance request form. These forms are sorted in priority order and will be sent to the appropriate person to handle your request.
If a situation needs immediate attention, i.e. a flood, leak, major damage, etc., the first thing you should do is contact the building manager and notify them of the issue. If the situation is of a serious nature, i.e. fire, the first call should always be to the appropriate emergency contact — 911.
Yes, Tamarack will pay $100 to any current tenant who refers a new tenant who signs a year-long lease. Please refer to the Tenant Referal Program for full details.
We require a full calendar month's notice for any month-to-month lease for a move-out. This allows us time to organize all the paperwork and documentation, cancel your PAD agreement and make sure the unit is in an acceptable condition upon your vacating the unit.
If you do not provide written notice upon a move-out, you will still be required to pay the additional month's rent for the notice period.
We require you to provide a damage deposit at the start of your tenancy. The amount required depends on the local jurisdiction. This deposit is held for the duration of your tenancy and will be required, subject to any deductions for damages or outstanding amounts on your ledger.
Any damage in your unit when you move out will be withheld from your damage deposit. We ask that tenants leave the unit in the same condition as when they moved in.
No, smoking, vaping, or using cannabis is not permitted in any Tamarack unit; our units are smoke and vape-free. Our policy bans smoking, vaping, or cannabis use inside units, on decks, balconies, patios, or within a certain distance of doors/windows (as per local laws and regulations to the area) ie: prohibits use of tobacco/vapour products “within 3 metres (about 10 feet) of doorways, windows, or air‑intakes of buildings.
Your first contact will always be the Building or Property Manager. They will be able to assess every situation and decide if outside assistance is necessary to solve the issues.
To apply for a unit, please complete a rental application form, which is available on our website under "RENTALS". Applications are reviewed in the order they are received, and approval is based on eligibility criteria, including the prescreening, rental history, and references. Once approved , you will be contacted to finalize the leasing process and provide the required deposit.
We provide surface-level parking for each unit. We do offer additional parking if it is available for an additional charge. Speak to your property manager about what options are available at your building.
